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KASA Guest Reviews

jameelah657 - Jan 2021 |

One Of Mexico Best Kept Secret

If I could rate this hotel a 20 I would. They have top notch customer service from beginning to end. They also follow all COVID-19 guidelines. My room was excellent and Extremely Clean! The food at their restaurant is very good and they also have restaurants near as well. When you visit you must get the deep tissue massage if was fantastic! I will definitely be back.

Famousdog - May 2020 |

Great Resort with Amazing Staff

This hotel offered excellent service and amenities for the price, and it’s also just a short taxi (or bike) ride away from the town, beach and the Archeological Zone of Tulum. The helpfulness of the staff is really what made this hotel special.

aldel49 - May 2020 |

Luxury Accommodations and Service

Our stay at the Kasa Hotel was wonderful. The hotel is located in the high-end subdivision of Aldea Zama.

Toni T - Mar 2020 |


Absolutely a beautiful property, the room was so nice and spotless. The best breakfast every morning with the best staff Jossue was so attentive to our every need.

Tom S. - Mar 2020 |

Lovely hotel and Friendly staff - location left a little to be

desired The room was huge and spotlessly clean, and the pool area was ideal to spend the day, with an extremely generous 7 hour long happy hour!

Clem C - Mar 2020 |

Unforgettable Destination Wedding in TULUM

My daughter’s dream wedding, attended by a large gathering of family and friends, became a reality on the beautiful beach sands of Tulum, Mexico. The entire family and majority of friends stayed at this incredible KASA Hotel Parota.

LaurenYslas - Mar 2020 |

Best hotel experience of my life!

Wow, guys. This hotel and everyone who works here is INCREDIBLE! The rooms are beautifully appointed and meticulously cleaned every single day. The bed and pillows are like a dream (my husband and I had the best sleep we've had in MONTHS at this hotel).

jaredthanh - Mar 2020 |

Top Notch Service

Best services! Quiet location. Perfect for going to town or beach. Mia beach club was amazing. Amazing breakfast and services.

383beachbum - Mar 2020 |

Lovely boutique hotel

Gorgeous small boutique hotel. Beautifully decorated in a modern style with lush foliage running throughout the hotel.

Scenic594835 - Mar 2020 |

Incredible Experience!

The hotel is gorgeous and has all the amenities. It's less than a 10 min. drive to the beach and downtown. The food and drinks are delicious. Book directly through the hotel so you can get a free welcome drink and breakfast.